Monday, August 24, 2015

Demonstration Meeting Best Practices

The information for this article came from notes taken during club growth director training.  The session was presented on August 10, 2015 by David McCallister, DTM, PID.

Demo meetings are the first glimpse that most people get of Toastmasters in operation. It is critical that they be well planned and well executed. That doesn’t happen by accident. You must prepare before you arrive for that demo meeting. Work with the sponsors or the contacts at the company or community to determine who needs to attend the meeting. This is especially important when working in a corporate environment. You want to build a demo team that matches the organization and their core values. If possible, you would also like to have mentors already assigned and they should match up well with the organization.

Choose an experienced speaker for this meeting. Your goal is to showcase the skills that can be learned. You also want experienced people to server as Toastmaster, General Evaluator, and Table Topics Master. Again, you want to showcase the skills that can be learned in Toastmasters.
Once you have assembled your team, have a practice session. Not only should each team member know how to perform their role, each member should also know how to fill out charter paperwork, especially form 3, the charter application form.

The recommended best practices for demo meetings are as follow:


  1.  20 to 25 minute demo meeting. This will give time for 1 speech, two Table Topics speakers and 1 evaluation.
  2.  Find out something about the guests. This can lead to interesting Table Topic questions.  The Table Topics Master should talk to guests before the meeting and find out in advance who might be willing to answer questions. Explain the Table Topics process, and maybe even give them the question in advance. This will ease their concerns. Other guests don’t need to know you pre-selected the participants, and it does show that anyone can answer Table Topics.
  3.  Don’t over-use the acronyms, CC, CL, DTM, etc. Always use the full terms. Remember, these guests are new to Toastmasters and haven’t learned the language yet.
During the closing portion of the meeting, make it valuable to the guests to charter now. The first 20, or more, members are charter members, a very special honor. Appeal to that sense of accomplishment and of being in on the ground floor. This will help those guests become members.

Emphasize the self-improvement and confidence building aspects of Toastmasters. This is what the program actually does. The side benefit of self-improvement and self-confidence is becoming a better speaker and leader. Some guests are not there to be better speakers or leaders, but everyone is interested in self-improvement and self-confidence.

Some other best practices and ideas include:


  1.  Call it a Toastmasters program, not a Toastmaster demo meeting. This is an easier sell to HR staff at the corporate level.
  2.  Hand out materials at the end of the meeting. Before the meeting, place the agenda and a charter application at each seat. Brochures can be picked up by guests on the way out if they are interested. This allows guests to fully experience the meeting rather than be distracted by the brochure. This practice will also give the demo team a better feeling for how many are truly interested, based on the number of brochures that are taken after the meeting. Make sure you are using the appropriate brochures; there are several and they are designed for different audiences.
  3.  Ask if they are ready to make the commitment toward self-improvement. By answering “yes” to that question, guests are in a better frame of mind to join, right then. Again, emphasize self-improvement over public speaking and leadership.
For many, a demo meeting is their first introduction to Toastmasters. Plan well, practice well, and present well and success rate in chartering new clubs will reflect your efforts.

Friday, August 21, 2015

Why Should I be a Club Coach?

Why Should I be a Club Coach?
by Robi Ley, DTM

There is a need in our District for Club Coaches, and many members are not even aware there is such a thing. Many clubs are not aware they can ask for one and get help getting their struggling club back on track. This is sad. It’s sad because it means the needs of our members are not being met. If our members’ needs are not being met, we as Toastmasters are not living up to our Toastmasters promise we all made when we joined.

What exactly is a Club Coach? Exactly what it sounds like. It’s an individual who goes into a struggling club and offers them guidance, advice, and encouragement to get back on a growth track. Did you ever play a sport? What did your coach do for you? He or she evaluated what you were already doing and let you know if you were performing well or needed some additional practice. They helped you identify your skills, your strengths, and your areas for improvement. So it is with a Club Coach.

The first step in coaching is the evaluation. There is a Toastmasters module called “Moments of Truth.” This is an evaluation tool a coach can use to help identify the skills, strengths, and opportunities that exist in a club. The club gets valuable information and the coach, who delivers the module, gets credit toward either their ACS or their ALB.

Once these areas have been identified, the coach meets with the club officers and together, they devise an action plan to address the areas that need improvement. The coach offers suggestions, provides information, and directs the officers to appropriate resources, but the officers and the club members are the ones who execute the action plan. Again, think of the role of a coach on a sports team. The coach does not run the plays. That is for the players to do. The club coach does not execute the action plan. That is for the club to do. The coach encourages and guides.

Back to the question; why should I, or you, be a club coach? As Toastmasters, we promised to support our clubs, and support our fellow members. Look on the back of a membership application and you’ll find “A Toastmasters Promise.” If you read it, it doesn’t just apply to your home club. It applies across the board of your club, area, division, and district. It’s also one of the requirements to fulfill the ALS award, which is just steps away from the DTM.

What does being a club coach really do for you though? How will it help you outside of Toastmasters? Simple answer; team building skills. Acting as a club coach gives you real, practical experience in working with a struggling team and building it back into a growing, vibrant, productive environment. If you’ve ever been in a management position, you’ve probably faced the problem of a struggling team. If you haven’t yet, you likely will. Where better to get the experience you need and hone the skills you need? Better yet, you get those skills in a place where it won’t cost you your job if you don’t succeed. Toastmasters offers you the best proving ground in the world for developing, building, and perfecting your leadership skills. A safe environment with all the tools and encouragement you need to succeed. It doesn’t get better than that.

Being a club coach is a rewarding, beneficial experience that helps you grow as a leader and brings life and excitement back to a struggling club. You help the club, you help yourself. I call that a win/win.

Contact me at clubcoach@d50toastmasters.org and let’s get you started on the road to being a club coach.




Wednesday, August 12, 2015

Open House Plan begins with the Open House Team

by P. Tran, DTM

An Open House Plan begins with the assembly of an OH! (Open House!) Team. Club officers mentor and encourage fellow club members to take on organizer and support roles. The OH! Team Chair, who leads the planning for the monthly open house events, can turn this leadership opportunity into a High Performance Leadership (HPL) project, which is one of the requirements for the Advanced Leader Silver (ALS) award. Members of the OH! Team earn Competent Leader (CL) credits for helping and organizing the monthly open house events. Having every club member participate in the monthly open house preparations fosters club camaraderie and pride. As you develop your Club Success Plan for this term, motivate your members to be a part of the OH! Team.


Your Area and Division Directors can provide information and additional support. Contact them to inaugurate your OH! Team today!

Check back for more OH! Team ideas.